News Releases

July 08, 2011

Diaster Recovery Center Relocates & Hours Change

The Disaster Recovery Center at the Vermont State Police Barracks in St. Albans will cease operations this Saturday, July 9th at 6:00 p.m. Those who still may have questions about disaster assistance from the spring’s severe storms and flooding can visit the nearby DRC at Swanton Industrial Park at 20 Precision Lane, Swanton, VT 05488.

Another DRC is serving residents in Chittenden County at Mallets Bay Fire Station at 844 Church Road, Colchester, VT 05446.

The DRCs are open Monday through Saturday, 8:00 a.m. to 6:00 p.m. Sunday hours have changed to noon -- 6:00 p.m.

DRCs are staffed with federal recovery specialists who can provide information on disaster assistance and answer questions about specific applications. They can also direct residents to other possible aid from voluntary agencies and information on reducing damage in future disasters.

Disaster officials prefer that affected residents apply to the Federal Emergency Manage Agency’s registration line before visiting. The number is 800-621-FEMA (3362). Multilingual registration assistance is also available. You cannot register for FEMA assistance by calling 211, the state’s emergency hotline. If you previously reported damage to 211 you are not registered.

Those with a speech disability or hearing loss who use a TTY can call 800-462-7585 directly, or 800-621-3362, if using 711 or Video Relay Service. Registration can also be done online anytime at or through web-enabled mobile phone devices at

Once someone has registered, DRC staff can provide additional information or answer any questions. Those who need help registering can of course do so at one of the centers.

U.S. Small Business Administration representatives are also available at the centers to provide information about SBA low-interest disaster loan program for homeowners, renters, businesses and private non-profit organizations of all sizes. Representatives will be on hand to help complete loan applications. Completing a loan application does not mean you have to accept a loan, but it is an important part of the disaster assistance process, opening the door to other possible financial assistance.

Those who have already registered with FEMA and still have questions can also call the FEMA Helpline at 1-800-621-3362.

Source: Vermont Emergency Management
Last Updated at: July 08, 2011 16:13:39