News Releases

November 12, 2011

Vermont Tourism Offers Free Ambassador Training Workshop Nov. 21

MONTPELIER, Vt. – The Vermont Department of Tourism and Marketing is hosting a Vermont Ambassador Training Workshop Nov. 21 in Brattleboro, Montpelier and Lyndonville.

The free workshop will give front-line staff and managers in the hospitality industry an opportunity to learn from tourism experts from across the state. Topics to be covered at the workshop will range from marketing and branding to agri-tourism and the arts. The event will be set up as a video-conference workshop with facilitators and speakers at each of the three locations. All locations will be connected live on camera.

“The ambassador training is a perfect opportunity for the hospitality industry to learn what’s new, what’s popular and how to stay up-to-date,” said Tourism and Marketing Commissioner Megan Smith. “Customer service is the most important ingredient in the hospitality industry, and this program promises to offer valuable resources and information.”

Speakers include some of the best in Vermont's hospitality industry. A variety of organizations will be represented, including the Vermont Chamber of Commerce, Vermont Hospitality Council, Vermont Welcome Centers, Ski Vermont, Vermont Dept. of Tourism and Marketing, Vermont Dept. of Agriculture, Vermont Arts Council, Vermont Historic Sites, and the Department of Fish & Wildlife. Special presentations on southern Vermont and the Northeast Kingdom are planned. Curtis Reed, director of Vermont Partnership for Fairness and Diversity, will also speak about the value of welcoming all people to Vermont.

The trainings will be at 9 a.m. to 1 p.m. at Brattleboro Union High School at 131 Fairground Rd., Brattleboro; Lyndon State College at 1001 College Rd., Lyndonville; and the Vermont Department of Labor at 5 Green Mountain Drive, Montpelier.

For more information and to register, visit

Source: Department of Tourism and Marketing
Last Updated at: November 12, 2011 17:00:51