Contact & Help

Contact & Help

Cookie Usage on

In order to better serve you, we use cookies for certain types of online transactions. Cookies are small text files that a web server may ask your Web browser to store, and to send back to the Web server when needed.

Cookies are sometimes used to store and retrieve unique transaction identifiers or other server-generated or user-provided information in complex, multi-page Web applications. This allows us to distinguish between different users, and to use information provided at one stage of an application at a later time (for instance, items placed in a 'shopping cart' might need to be displayed on a later 'check-out' screen). When we use cookies in this way, the cookie is stored on your Web browser only temporarily; the cookie is destroyed at the end of the transaction or at the end of the browser session.

Please note: We do not use cookies in order to track your visit to

For further information on the utilization and policies regarding the usage of cookies on, please refer to the cookies section of the Portal Privacy Policy.

Accepting Cookies

To set your web browser to accept cookies, please follow the instructions below:

For Internet Explorer:
Select Tools > Internet Options > Privacy > move the slider to the bottom to "Accept All Cookies" > Apply > Ok

For Firefox:
Select Tools > Options > Privacy (button) > Cookies (tab) > check box for "Allow sites to set cookies"

For Safari on Apple OS X:
Select Safari > Preferences > Security (tab) > select "Always" next to "Accept Cookies"

For Safari on Windows:
Select Edit > Preferences > Security (tab) > select "Always" next to "Accept Cookies"

For additional support with cookies, please follow the instructions below:

  • If you are experiencing difficulties using a online service, it may be a result of either a security and / or cookie setting on your computer.

    Please see a trusted IT professional or recognized customer support service to receive additional support with this issue.