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Privacy Policy

Thank you for visiting the Official Vermont Portal and reviewing our privacy policy. The information we receive depends on what you do when you visit our site. The essence of our privacy policy is simple and clear: we will collect no personal information about you when you visit our Web site unless you voluntarily choose to provide that information to us, for example, by entering information in a voluntary online form, sending us an email, registering for a premium subscription, or by performing a premium service transaction using an assigned user ID and password. More information is as follows:

Overview

Here is how we handle information about your visit to our Portal:

If you do nothing during your visit but browse through the Portal, read pages, or download information, we will gather and store certain information about your visit automatically. Your Web browser software transmits most of this information to us. This information does not identify you personally.

We automatically collect and store only the following information about your visit:

We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

Cookies

A cookie is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online shopping cart to keep track of items you wish to purchase. The cookie transmits this information back to the Web site's computer which, generally speaking, is the only computer that can read it. Most consumers do not know that cookies are being placed on their computers when they visit Web sites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Web site attempts to place a cookie on your computer.

We discourage the use of Web cookies on our Portals. Temporary cookies, however, may be used when necessary to complete a transaction. Certain services, such as Secretary of State services, use cookies to enhance the user experience and avoid multiple login/password authentication. If a persistent Web cookie is required, the Web page discloses to visitors that a persistent cookie is being used.

Email and Online Forms

If you choose to identify yourself by sending us an email or by using our online forms - as when you fill in an online registration for premium services; send an e-mail to site administrator, the Governor, Lieutenant Governor, or someone else; or by filling out some other form with your personal information and submitting it to us through our Portal - we use that information to respond to your message and to help us get you the information you have requested. We treat e-mails the same way we treat letters sent to Vermont.gov.

Personal Information

In addition to email, Vermont.gov and the various state agencies it serves may ask for your personal information in order to process various applications available through Vermont.gov. Examples include:

All of these activities are purely voluntary. You will always have the option of whether to perform the transaction and provide this information. Please understand, however, that in order to open a premium service account or perform a service transaction, you will be required to provide some personal information. Whether to perform the transaction is up to you.

Vermont.gov will send personally identifiable information about you to other companies, agencies, or people when:

Online Transactions with Governmental Agencies

When you provide personally identifiable information to state agencies through Vermont.gov in order to receive requested specialized services, such information is handled as it would be on an in-person visit to a government office, and subject to the laws, regulations, practices, and procedures of the respective agency.

Personally Identifiable Information Available From Governmental Agencies Over the Web

Some governmental agencies may already have, or may acquire, personally identifiable information through the normal functions of government. Vermont law governs the use of this information according to Public Records Acts. If state or federal law treats information as public and not confidential, a state agency may choose to make the record available through Vermont.gov in much the same manner as the agency would make a record available to a member of the public who visits the agency in person.

Links to Other Sites

The Vermont.gov Portal contains links to many state agencies and other public sector resources. In a few cases, we link to private organizations (such as Mapquest and Yahoo!), with their permission. Once you link to another site, you are subject to the privacy policy of the new site.

Security

We take very seriously the integrity of the information and systems that we maintain. As such, we have instituted security measures for all information systems under our control so that information will not be lost, misused or altered.

For site security purposes and to ensure that our Internet services remain available to all users, we employ software programs to monitor traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. In the event of authorized law enforcement investigations and pursuant to any required legal process, information from these sources may be used to help identify an individual.

Your Vermont.gov account information is password-protected for your privacy and security. In certain areas, as with credit card transactions, Vermont.gov uses industry-standard secure socket layer (SSL) encryption to protect data transmissions.

All credit card information is immediately encrypted upon receipt and authenticated through secure 128-bit SSL communications channels.

Kids' Page Safety and Privacy

Vermont.gov is not directed to children under 13, and does not knowingly collect personal information from children. For more information about children's privacy generally, please see the Federal Trade Commission's Kidz Privacy External Link Web page.

We hope parents and teachers are involved in children's Internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information online.

Vermont.gov does not sell products or services for purchase by children. If you are under 18, we specifically ask children to get their parents' permission before providing any information on line - at our site or any other site - and hope parents will always be involved in those decisions. Most importantly, in the event children do provide information through the Vermont.gov Portal, it is only used to enable us to respond to the writer, and not to create profiles of children

Changes to this Privacy Policy

The Vermont.gov Oversight Committee has approved this policy. Vermont.gov may, with the approval of the Vermont.gov Oversight Committee, revise this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our pages. This is a statement of policy and should not be interpreted as a contract of any kind.

More Information About Safe Surfing

The Federal Trade Commission External Link offers important information about safe surfing.

Contact Us

Vermont Information Consortium
535 Stone Cutters Way
Floor 3, Suite 2
Montpelier, VT 05602
(802) 229-4171 x224
email: portal-feedback@vermont.nicusa.com

Governor Peter Shumlin | Policies

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