Online Services

Online Services

Subscriber Support

The Vermont.gov team's goal to deliver solutions that meet your eGovernment needs, and we want your eGovernment experience to be a positive one. We realize how much businesses and citizens have come to rely on the Internet to interact with their government.

Vermont.gov strives to deliver the highest quality services to you. Customer service is at the heart of what we do and we want you to be 100% satisfied.

We are always delighted to hear from our customers. A customer service representative is available to assist you Monday through Friday, 8:00 a.m. - 5:00 p.m. EST.

How to contact customer support

Telephone: (802) 229-4171
Email: portal-feedback@vermont.nicusa.com
Fax: (802) 229-4172
Mail:
535 Stone Cutters Way
Floor 3, Suite 2
Montpelier, VT 05602

When contacting Vermont.gov

When contacting our staff either by email or telephone, please include the following information so that we can service you quickly and efficiently:

  • Company Name
  • Account Number
  • User I.D./Password
  • Email Address
  • Phone Number