العربية | Arabic | موارد فيضانات فيرمونت والمساعدات والإحالات |
မြန်မာစာ | Burmese | ဗားမောင့်ပြည်နယ် ရေကြီးမှုဆိုင်ရာ ရင်းမြစ်များ၊ ထောက်ပံ့မှုနှင့် လွှဲပြောင်းမှုများ |
دری | Dari | ﻣﻧﺎﺑﻊ، ﻣﺳﺎﻋدت و ارﺟﺎعھﺎی ﺳﯾل ورﻣوﻧت |
Français | French | Ressources, assistance et références en matière d’inondations dans le Vermont |
پښتو | Pashto | د ورﻣوﻧټ ﺳٻﻼﺑﻲ ﺳرچﯾﻧې، ﻣرﺳﺗﮫ او ﻣراﺟﻌې |
Español | Spanish | Recursos, asistencia y referencias sobre inundaciones en Vermont |
Kirundi | Kirundi | Uburyo, imfashanyo hamwe n’ugufashanya mu gihe c’umwuzure i Vermont |
नेपाली | Nepali | भर्मन्टमा बाढी स्रोतहरू, मद्दत र सिफारिसहरू |
Soomaali | Somali | Khayradka, Caawimaada iyo Tixraacyada |
This page has been developed to enable Vermonters to navigate important things to do and available resources in one initial stop, with links to more detailed information if you need it. It is being updated on an ongoing basis so please check back often for new or updated details.
Support for disabled individuals:
Flood recovery resources for Vermonters with disabilities.
Find resources designed to help people with disabilities or access and functional needs learn how to prepare for disasters.
What you should do, generally, if you were impacted by the flood:
The quick list of things to do includes: stay informed and up to date; ensure your home is safe; document all damage including photographs, lists, and receipts; contact your insurance company if you are insured; report damage; remove water and debris safely; and clean up. More details are below.
TO REGISTER FOR FEMA AID, EVEN IF YOU HAVE INSURANCE OR ARE IN AN UNDECLARED COUNTY, VISIT: DisasterAssistance.Gov OR CALL 800-621-3362
Report damaged homes or businesses to Vermont 211 using this link or by calling 211. This is important for tracking statewide damage to report to FEMA to ensure that Vermonters get access to federal funding in recovery. You can make many reports online (often the fastest way) or by phone.
If you live in a FEMA Individual Assistance declared county and have been impacted by the flood, please report your damages to FEMA by either calling 1-800-621-FEMA, or online at www.disasterassistance.com.
Disaster Recovery Centers have representatives from federal and state agencies, FEMA in providing assistance. A current listing of Disaster Recovery Centers can be found here
Ensuring that you are safe is the most important part of cleanup. If you have contaminated water, fuels, oils, or other hazardous material, please call 1-800-641-5005 or 802-828-1138 before continuing.
The Agency of Natural Resources has numerous Flood Recovery Resources available on their web page at: Agency of Natural Resources Flood Assistance Resources
Learn more about Debris Disposal Guidance, including the 6-step process to follow, on the Vermont Emergency Management website: https://vem.vermont.gov/flood/debris
Help with cleanup – There are volunteers and volunteer organizations deployed and continuing to arrive throughout Vermont to assist. The cleanup process can take some time.
Information about flood cleanup can be found here:
FEMA may be able to help with cleanup expenses. Take photos and keep receipts. See the FEMA section above for additional information.
Debris removal
Debris related to the flood, including mud, branches, furniture, personal items, etc. should be separated and deposited away from trees, poles and structures that make pickup difficult, within 10 feet of the road but NOT in the roadway. Items should be separated into 6 types – electronics, large appliances, hazardous waste, vegetation debris, household waste, and construction debris. Please follow guidance from your local government and emergency teams.
Information for municipal officials: Information for municipal officials: The State has contingency debris management/hauling and debris monitoring contracts which have been activated. If your community has an unmet need after exhausting or running out of local resources, call the SEOC and let us know what you need for debris management. If a community is doing its own debris management, it is required for FEMA reimbursement to have a town employee or separate contractor do “debris monitoring” -- have someone with a clipboard keeping track of where each load comes from and where it is going.
Emergency Shelter: Call 2-1-1 or you can locate shelter options by zip code by visiting the www.redcross.org/local/me-nh-vt/get-help.html or by texting SHELTER and your zip code (for example, “SHELTER 01234”) to 4FEMA (43362). For Spanish text REFUGIO and your zip code. Standard text message rates apply. You can also download the FEMA Mobile App to find open shelters.
FEMA may be able to assist with your temporary housing expenses. Please see the FEMA section under Damage and Disaster Relief below for additional temporary housing supports.
Cities, towns, and non-profit organizations such as the Red Cross in your area may have set up mass feeding locations. Additional resources include:
Vermont has received a Major Disaster Declaration from President Biden, which makes federal funding available to eligible individuals and entities to assist with eligible damages in approved counties. Below is more information on the programs through this disaster declaration, as well as other federal and state programs to assist with damages suffered in this disaster.
Insurance Guidance If you are insured via homeowner’s insurance and/or flood insurance, contacting your carrier is an important early step. The Department of Financial regulation has posted information to assist in navigating insurance claims. That information can be found here.
FEMA Disaster Recovery Centers and Business Recovery Centers Specialists are available to provide in-person information and answer your questions about FEMA’s disaster assistance programs, including the types of assistance available, the status of your application, and helping to resolve problems. Recovery experts from the U.S. Small Business Administration, state and nonprofit organizations may also be available to address your needs. Find a FEMA Recovery Center: FEMA.gov/Disaster/4720 You can also Apply for FEMA Assistance online or Apply/Check your status by phone 1-800-621-3362.
FEMA Individual Assistance Program The Individual Assistance program allows homeowners, renters, and other individuals (but not businesses) impacted by the disaster to seek reimbursement for necessary expenses and serious needs that cannot be met through insurance or other forms of assistance. The declaration currently includes those living in Chittenden, Lamoille, Rutland, Washington, Windham, Windsor, Caledonia, Orange and Orleans counties.
FEMA reports, claims, and funds This is a separate process from the 211 report because it is a claim filed with FEMA directly. Claims can be reported as soon as your county receives a federal disaster declaration. That declaration happens when FEMA receives enough information to enable that declaration to be made. The information below is a very short synopsis for reference only. To file a claim and for detailed information visit www.disasterassistance.gov or call 1-800-621-3362.
FEMA teams will be going door to door in neighborhoods. They are doing damage assessments as well. Each member of the FEMA team will have a FEMA issued identification card.
Other personal property damage If you sustained damage or loss of to personal property, cars, or other items photograph them, make lists, and keep any replacement receipts. FEMA may have funding available. See the FEMA Individual Assistance section above for additional information.
Water and sewer damage If your water and sewer service has been impacted your local provider will work to restore service. Additional information about handling water and sewer challenges is below.
SBA Services For Homeowners: The Small Business Administration offers loans to homeowners and renters to repair or replace disaster-damaged real estate and personal property, including automobiles. Ask about refinancing, mitigation, and using loan funds to cover relocation expenses. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloanassistance.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
If you have sustained damage to your farm there are a number of ways to receive assistance including:
Do you need to temporarily close your business and layoff your workforce? Here’s how to prepare your staff for unemployment:
At this stage we recommend donations in the form of cash. Visit the Vermont Community Foundation or the Vermont Disaster Recovery Fund to do so. For those interested in donating food or personal eitems we recommend contacting local officials and non-profits and donating only if they express or are publicizing a need. More information and links about donations can be found at the Buildings & General Services flood page or by calling 802-828-1525 or emailing donations@vermont.gov.
For corporate donations please email donations@vermont.gov and include the words CORPORATE DONATION in the subject line.
Community Volunteers:
Volunteers are needed. Register at www.vermont.gov/volunteer so the team at SerVermont can match you with missions in communities around the State. Once registered, you may receive notice of volunteer missions in your area and you can respond with your availability for that mission to aid in coordination of assets. Please be patient. Connecting volunteers to missions can take some time as communities begin the recovery process. This effort is not intended to replace grass roots local volunteer efforts and non-residential efforts. We continue to encourage Vermonters to join local efforts as they arise. It is often most effective to volunteer with local organizations you are already affiliated with.
Voluntary Organizations & Coordination Efforts:
There are many organizations both within Vermont and those that operate nationally, active and inbound to assist communities. Please do not self-deploy. If you are a Volunteer Organization operating in Vermont on any mission including sheltering, feeding, bulk distribution of supplies, emotional & spiritual care, donations management, pets, or others, we ask that you make the State Emergency Operations Center Aware by emailing volunteer@vermont.gov so we can connect Vermonters to your services.
The State is using CrisisCleanup.org to manage residential cleanup and similar missions. The state emergency operations center is deploying a team that will take information from both 211 and FEMA damage reports and contact those who have reported damage to inquire about volunteer assistance they may need. The results of those calls will be entered into CrisisCleanup.org.
We encourage all organizations operating in Vermont to adopt work via that application to ensure the best possible coordination of resources. Voluntary Organizations Active in Disaster (VODA) is also coordinating activities statewide and hosting a daily briefing call.
Municipal Volunteer Coordination: To assist with residential response and cleanup, we encourage municipalities to sign up for free CrisisCleanup.org access. There you can see details about damaged residential structures who have asked for help. There you can also see which volunteer organizations are active in your area as well as which missions have been adopted by organizations… and which remain in need. Municipalities can also use the app to deploy municipally based volunteers to assistance requests in the system.
Additionally, municipalities and local volunteer coordinators can request volunteers be activated in your area for a variety of missions by calling the SEOC volunteer coordinator (SerVermont) and emailing volunteer@vermont.gov.